Revocation instruction for consumers

Power of revocation

If you are a consumer, you can revoke your contract within 14 days without giving reasons in writing (eg by letter, fax or email or by returning the goods. You can use a sample cancellation form. The use of this form not mandatory.

The return of goods in accordance with Paragraph 8 (perishables) is excluded. The period begins with receipt of the goods and the cancellation policy in writing. To meet the deadline it is sufficient to send the revocation or the goods. The revocation must be sent to:

Gourmet Dresden
Owner: Kristina Fischer
Gambrinusstraße 16
01159 Dresden
info@gourmetdresden.de

Consequences of Withdrawal

In the case of an effective cancellation the mutually received benefits are to be returned. Can you give us the performance received not whole or in part, or return them in a deteriorated condition, you will be obliged to pay compensation where appropriate. This does not apply if the deterioration of the goods is exclusively due to their inspection, as would have been about you at our store due. Incidentally, you can avoid having to pay compensation by not using the goods as an owner and refrain from doing anything which reduces their value. Transportable items are to be returned at our risk. Obligations to reimburse payments must be made within 30 days after sending your revocation. The costs of returning the buyer takes over.

No right of withdrawal:

Goods that are produced according to customer specifications or clearly tailored to personal needs or which are not suitable due to their condition for a return or spoil quickly or whose expiration date has passed. At Deliveries of Stollen and other foods you have no rights of withdrawal or return pursuant to §§ 355, 356 BGB, because the product is perishable (§ 312 d para. 4 digit. 1 BGB).

End of Withdrawal

 

Withdrawal-Form Download (pdf)